Shipping policy

Shipping Policy

Last Updated: July 19, 2026

Welcome to Zaytru! We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed on weekends or public holidays.

  • Once your order has been shipped, you will receive a confirmation email with a tracking number (when available).

Shipping Time

Estimated delivery times:

  • Canada: 7–14 business days

  • United States: 7–14 business days

  • United Kingdom: 7–14 business days

  • Australia: 8–15 business days

Delivery times are estimates and may vary due to customs, weather, holidays, or carrier delays.

Shipping Costs

  • Free shipping may be available on selected products or promotional offers.

  • Shipping charges (if applicable) will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your shipment.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed or Lost Packages

If your order is delayed beyond the estimated delivery time, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging.

Contact Us

If you have any questions about shipping, please contact our customer support team through our Contact Us page. We are happy to assist you.